Spa trainings

Felling good after a day at the spa is so much more than about the treatments, it is about making your guests feel good about the service they receive starting from the initial call.

What do you want to achieve?

Canada’s Biggest Brands Trust Our Process

What Sets Us Apart

We’ve developed a unique methodology to help your team get where they need to go and stay there.

Assessment and Design

We take the time to dive deep into your business and tailor our training to your individual obstacles

Training Programs

We create an engaging and interactive program that focuses on your unique challenges to help you overcome them

Measurement and Reinforcement

We don’t just follow up, we follow through to make sure your team masters the skills they’ve learned

Measure Customer Service with Mystery Calls

Curious about the service your team provides over the phone?

Schedule three FREE mystery calls for honest, complimentary feedback about their performance.