Curious about the service your team provides over the phone? Schedule three FREE recorded mystery calls for honest, complimentary feedback about their performance.
In this video, Francis Prézeau demonstrates how every employees of your company have an impact on the customer’s experience. Signature Canada can help your employees realize the impact they can have on customers’ retention. He also present our Mystery shop programs.
Human contact is at the heart of every customer service interaction.
Here are four important steps to successfully complete online training while keeping the human contact.