Curious about the service your team provides over the phone? Schedule three FREE recorded mystery calls for honest, complimentary feedback about their performance.
Enjoy!
Too often, when listening to mystery shop calls (one of our means to evaluate your customer service) made prior to a Sales training class, I
Human contact is at the heart of every customer service interaction.
Here are four important steps to successfully complete online training while keeping the human contact.
Let’s start with the idea that you need to demonstrate value-added recognition in the eyes of your employees in order to motivate them
We have the tools to set your team apart and leave a lasting impression on our customers.
Would you like to work for us? Check out our current job openings below or send us an unsolicited application.
Montréal
598 Avenue Victoria
St-Lambert, QC J4P 3S8
514-923-8155