The key to more sales is a smarter salesforce. This course teaches your team how to center your customers and is guaranteed to boost your conversion rates.
Sell with confidence. Arm your team with the tools they need to develop and execute sales plans that get results. By using a non-manipulative, client-centered approach, your sales team can convert more incoming sales inquiries and make better sales calls every week, thus driving incremental revenues.
As a leader in sales and customer service training in Canada, we deliver a high-energy, interactive session filled with role-plays and best practices that will help anyone responsible for closing a sale!
This one or two-day training session teaches associates a simple formula for better selling that is guaranteed to increase conversion rates and revenues by building transactional and relationship selling skills.
Learning Objectives Through a variety of techniques, including role-playing, employees will learn :
By giving associates turnkey techniques that improve the quality of their sales efforts, they will achieve sales goals and have the confidence to deliver the type of client experience that boosts profits.
In hospitality, maintaining the highest level of service is key to not just satisfying your guests, but delighting them. Make every guest encounter positive and memorable for more repeat business.
In this program, which can be anywhere from one to four days,
Signature teaches guest service representatives a Magic Formula
for handling reservation inquiries, improving guest experiences and
selling more rooms.
In just over two years, this comprehensive, enterprise-wide
program will teach participants strategies and techniques for
promoting customer loyalty, which is the key to increasing revenue.
Measure Customer Service with Mystery Calls
Curious about the service your team provides over the phone?
Schedule three FREE mystery calls for honest, complimentary feedback about their performance.
We have the tools to set your team apart and leave a lasting impression on our customers.
Would you like to work for us? Check out our current job openings below or send us an unsolicited application.
Montréal
598 Avenue Victoria
St-Lambert, QC J4P 3S8
514-923-8155