The key to more sales is a smarter salesforce. This course teaches your team how to center your customers and is guaranteed to boost your conversion rates.
Sell with confidence. Arm your team with the tools they need to develop and execute sales plans that get results. By using a non-manipulative, client-centered approach, your sales team can convert more incoming sales inquiries and make better sales calls every week, thus driving incremental revenues.
As a leader in sales and customer service training in Canada, we deliver a high-energy, interactive session filled with role-plays and best practices that will help anyone responsible for closing a sale!
This one or two-day training session teaches associates a simple formula for better selling that is guaranteed to increase conversion rates and revenues by building transactional and relationship selling skills.
Learning Objectives Through a variety of techniques, including role-playing, employees will learn :
By giving associates turnkey techniques that improve the quality of their sales efforts, they will achieve sales goals and have the confidence to deliver the type of client experience that boosts profits.
Measure Customer Service with Mystery Calls
Curious about the service your team provides over the phone?
Schedule three FREE mystery calls for honest, complimentary feedback about their performance.