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Exceed expectations by offering an irreproachable service, the Château Vaudreuil

In the past articles, we talked about the importance of improving communication between managers and staff of the Château Vaudreuil Hôtel & Suites. Then, the sale’s approach needs…

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Multi-Tasking Customer Service

You possibly held a job in customer service where you have been put in a position where you felt you had to “Multi-task” customer service and daily tasks. We’ve also seen a line up out

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Upselling – the “Do’s” and “Don’ts”

Regardless of the industry, every business wants to boost sales and drive larger profits in today’s economy. Even if you’re already making solid sales, there’s always potential for improvement. One of the most effective techniques

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How do you maintain a customer for life

Creating life-long customers How do you maintain a customer for life? Although this should be every company’s goal, a realist might say there is no such thing. Regardless of what you believe, always strive to

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