Stop Telling Someone He is Doing a Good Work!
Let’s start with the idea that you need to demonstrate value-added recognition in the eyes of your employees in order to motivate them
5 Reasons to Use a Training Company Rather than Doing it Internally
Training and coaching your employees are investments for the growth of your business.
Signature Canada Services ~ Coaching to be Client-Centered
In this video, Francis Prézeau shares the coaching programs Signature Canada is offering. The coaching services helps your employees be client-centered.
Signature Canada Services ~ Qualify The Customer
In this video, Francis Prézeau demonstrates how Signature Canada can help your team understand the importance of qualifying the customers to increase sales!
Signature Canada Services ~ The Power of Thank You
In this video, Francis Prézeau demonstrates how Signature Canada can help your team understand the importance of a simple thing like saying thank you to the customers.
Signature Canada Services ~ The Importance of The Employees’ Role
In this video, Francis Prézeau demonstrates how every employees of your company have an impact on the customer’s experience. Signature Canada can help your employees realize the impact they can have on customers’ retention. He also present our Mystery shop programs.
Signature Canada Services ~ Predict The Client’s Needs
In this video, Francis Prézeau demonstrate how Signature Canada can help your team to take the time and predict your clients needs, either by being prepared to multiple solutions, or offering an additional service that can make their experience legendary.
Enjoy!
Signature Canada Services ~ Coach Managers on Their Role
In this video, Francis Prézeau demonstrate how Signature Canada can coach your managers in order for them to give legendary customer service and give the example to their team members.
Enjoy!
Signature Canada Services ~ How to Assist Multiple Guests
In this video, Francis Prézeau demonstrate how Signature Canada can train your employees in assisting multiple guest at the same time.
Enjoy!
Multi-Tasking Customer Service
You possibly held a job in customer service where you have been put in a position where you felt you had to “Multi-task” customer service and daily tasks. We’ve also seen a line up out the door and you are short a person because they “called in sick.” It is not the guests’ fault, not […]