The key to more sales is a smarter salesforce. This course teaches your team how to center your customers and is guaranteed to boost your conversion rates.
Measure Customer Service with Mystery Calls
Curious about the service your team provides over the phone?
Schedule three FREE mystery calls for honest, complimentary feedback about their performance.
At Signature Canada, we help your team excel by leveraging our combined decades of industry experience paired with our proven training expertise and unique reinforcement model.
When you unlock your potential to meet your customers’ needs, there’s no limit to what you can achieve.
“The training was relevant, well-paced, extremely practical and the trainer was phenomenal at keeping us engaged and knowing our business to make sure the material was relevant.”
“This is most likely the best trainer I have had in my working carrier. Informative, calm, well-paced. I especially like how the trainer balanced the new people at our company with the more experienced workers. This has allowed me to pull knowledge from two sources rather than one.”
“This training reinforces many good practices and will help the Cooper team be consistent when taking calls across the country leading to more revenue.”
“The training was very interactive and inclusive. It was very informative and gave me many things to think about and adapt to.”
We take the time to dive deep into your business and tailor our training to your individual obstacles
We create an engaging and interactive program that focuses on your unique challenges to help you overcome them
We don’t just follow up, we follow through to make sure your team masters the skills they’ve learned
This program, designed for managers, emphasizes the importance of their role in employee development and offers tangible tools to be a leader who Coaches for Performance.
In this program, which can be anywhere from one to four days, Signature teaches guest service representatives a Magic Formula for handling reservation inquiries, improving guest experiences and selling more rooms.
In just over two years, this comprehensive, enterprise-wide
program will teach participants strategies and techniques for
promoting customer loyalty, which is the key to increasing revenue.
We have the tools to set your team apart and leave a lasting impression on our customers.
Would you like to work for us? Check out our current job openings below or send us an unsolicited application.
Montréal
598 Avenue Victoria
St-Lambert, QC J4P 3S8
514-923-8155